FAQ
  • 1. How do I open an account with KOK Markets

    We’ve made the account opening process incredibly simple. Simply choose the account type you prefer and then fill in the application form. Once your application is processed, you will be asked to fund your account to start trading.

  • 2. What information is required to open my account?

    We only ask for very basic information, such as your name, date of birth, proof of identity and contact details, such as email address and phone number. The information is only required to verify your identity and to contact you, if and when needed.

  • 3. How much money do I need to deposit to open my account?

    The minimum deposit amount to open a trading account with KOK Markets is XXX (please fill in minimum deposit amount).

    Whether you are a newcomer or an experienced investor or professional trader, Kok has different types of accounts for different types of investors. Please refer to the "Products" page for details.

  • 4. How do I fund my account?

    To fund your account, log in to your account with your chosen username and password. Click on Fund My Account. You will be taken to the funding page, where you can choose from various modes of funding, such as debit/credit card, bank transfer or e-wallets, such as Google Pay, Amazon Pay, etc. Choose your preferred mode of payment to fund your account.

  • 5. How do I withdraw funds from my account?

    Log in to your account and click of Withdraw. Check the funds available in your trading account and choose the amount you wish to withdraw. After this, you can choose the mode through which you would like to receive the funds in your originating account, such as wire transfer. The funds will be credited to your bank account within the next 48 hours (please fill in appropriate duration).

  • 6. What if I forget my username and password?

    No problem. We are always here to help you. Simply click on “Forgot Password” and we will send you an email so that you can reset your password. For any further assistance, don’t hesitate to contact us.

  • 7.Can I trade more than one type of asset?

    Definitely. At KOK Markets we give you the flexibility to choose the asset class that you prefer from stocks, forex, commodities, indices and cryptocurrencies. You can choose to trade multiple assets from a single asset class or trade multiple asset classes simultaneously.

  • Ready to trade with support from a dedicated and skilled team of finance experts?

Risk Warning:Margin trading for all Forex, Precious Metals and Indeces products is associated with significant risks and is therefore not suitable for all investors. Please be sure to invest within your own tolerances after fully understanding the risks involved. For more details on risk, please see Rongcheng Risk Statement and Margin Policy